Governance Manager

Governance ManagerCore Roles & Responsibilities1. Governance Framework DevelopmentDevelop and implement governance policies, procedures, and frameworks aligned with company strategy and regulatory requirements.Ensure compliance with ISO standards (e.g., ISO 41001 for Facility Management, ISO 9001 for Quality, ISO 45001 for Health & Safety).Establish clear lines of authority, decision‑making processes, and accountability.Identify, assess, and mitigate operational, reputational, compliance, and financial risks.Conduct risk reviews of FM operations, contracts, service delivery models, Finance, Commercial, Human Capital, etc.Maintain risk registers and elevate critical risks to leadership.3. Contract & Compliance OversightMonitor compliance with contractual obligations, service‑level agreements (SLAs), and key performance indicators (KPIs).Review contract governance processes, ensuring proper documentation, change control, and issue resolution.Ensure adherence to legal, ethical, and regulatory standards (e.g., labor laws, environmental laws).4. Policy & Process AssuranceDevelop, update, and communicate policies and procedures.Ensure policies are consistently followed across all sites and business units.Lead internal audits and external audit preparedness.5. Performance Monitoring & ReportingImplement governance dashboards to track KPIs, compliance status, audit findings, and incident reports.Report governance outcomes to senior leadership and recommend improvements.Benchmark performance across contracts and teams.6. Stakeholder EngagementAct as a liaison between operations, clients, legal, finance, and HR to ensure integrated governance.Represent the governance function in senior leadership meetings, steering committees, and client reviews.Promote a culture of accountability and continuous improvement.Conduct training and awareness programs on governance, ethics, and compliance.Stay updated with best practices in corporate governance and FM standards.Strong understanding of FM operations.Knowledge of legal, regulatory, and industry standards.Analytical mindset with attention to detail and process orientation.Excellent communication and stakeholder management.Experience with audit, compliance, and risk tools.Governance Framework Development.Risk & Compliance Management.Audit Coordination.Stakeholder Engagement.Data Analysis & Reporting.Strong Communication & Presentation Skills.Attention to Detail and Process Orientation.Qualifications & ExperienceBachelor’s Degree in Engineering.12 to 15 years of experience in governance, cost management, risk, compliance, or audit roles—ideally within the Facility Management, Real Estate, or Services industry.Strong understanding of FM operations and contractual governance.#J-18808-Ljbffr