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Global Service Desk Analyst

Alois Solutions

Greater Noida, Noida, India₹18,000–₹45,000/moAED 792-2.0K/moToday
IndiaAnalystFull Time

Skills Required

ExcelCustomer Service

Job Description

Role Summary The Service Desk Analyst will provide Level 1 technical support to end users via phone, email, and chat. The role involves troubleshooting hardware, software, and network-related issues, managing user accounts, ensuring SLA compliance, and delivering excellent customer service. Key Role