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Frontline User Support Engineer - Onboarding & Troubleshooting

Edge Group

Abu Dhabi, UAEAED 7,000-18,000/moYesterday
UAEIT & TechnologyFull Time

Skills Required

Customer Service

Job Description

A leading technology company in Abu Dhabi is seeking a User Support Operations Engineer to provide first-line end-user support. This role involves logging and resolving user issues, assisting with user onboarding, and escalating complex issues to senior team members. Ideal candidates will have 1–4 years of experience in IT support and a proactive approach to customer service. A shift-based work schedule applies, with opportunities for hands-on troubleshooting and problem resolution.#J-18808-Ljbffr