Frontdesk Receptionist (Female)-Dubai

PurposePurpose: The purpose of this role is to provide outstanding customer service to clients by booking appointments, welcoming them, checking them in, addressing any complaints or issues, answering questions about products and services, and ensuring they have a great customer experience and leave extremely happy.ResponsibilitiesProvide an exceptional customer service to every client she interacts with and ensure that every client leaves the salon 110% satisfied.Handle client complaints professionally and ensure the complaint procedure is processed quickly and efficiently, resulting in 100% customer satisfaction.Able to learn the whole Frontdesk Process and fully operate on her own within 30 to 60 days.Able to book clients efficiently without any mistakes.Able to balance her drawer and avoid shortages, undercharges, overcharges, or checkout mistakes.RequirementsHave several years of customer service experienceHave GCC work experienceGood English speakerEnthusiasticEnergeticAttention to detailsIntelligent & Fast LearnerHonest/TrustworthyEasy to ManageConfidentWork under pressurePositive & FriendlyTeam PlayerGood Work EthicsComputer SkillsBenefitsPay Package:Monthly Salary+ Booking Commissions+ Retail CommissionsFree Medical Insurance30 days paid Vacation + up to 13 paid local holidaysFree Salon ServicesAbout the CompanyKozma & Kozma, and Kozma Curl are international salons with branches around Qatar, UAE and Oman. Kozma Curl brand in addition to owning salons it has its own Curly Products and Ecommerce site. Owned and managed by Americans. We are rapidly growing around the region. It’s a fun and great place to work.Website: www.kozmaandkozma.com / www.kozmacurl.com#J-18808-Ljbffr