Front Office -Receptionist

Front Office ReceptionistAn exciting opportunity has arisen for a Front Office Receptionist to join Rixos Premium Saadiyat Island.ResponsibilitiesRegister and process check in for all arrivals.Handle guest checkouts efficiently and professionally.Update guest information into the computer after a complete checkin.Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.Handle walk-in counter reservations at all times and process call in reservations when the room reservations section is closed.Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate followup.Handle issuance of guest room key cards and ensure effective control for guest security.Check and convey message mail and package to Guests.Assist at the Information counter Foreign Exchange Night Audit and Business center as and when assigned.Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.Handle safe deposit boxes in accordance with policies and procedures.QualificationsYour experience and skills include:Experience working as a Receptionist in 5* HotelsCustomerservice & Data Entry experience.Multitasking and time-management skills with the ability to prioritize tasks.Proficient in Microsoft Office Suite.Ability to work flexible hoursHighly responsible and reliable with a professional presentationAdditional language will be an advantageBenefits / Additional InformationYour team and working environment:Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.At Accor we are Heartists!Are you ready to put your heart at the center of everything that you do? If so then join our team of Heartists at Rixos Premium Saadiyat Island. Every day we look for opportunities to engage in a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.Remote WorkNoEmployment TypeFulltime#J-18808-Ljbffr