Front Office Associate

<div><p>We are looking for a Front Office Associate (Arabic speaker) to be the first point of contact for our guests. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.</p><h3>WHAT AWAITS YOU?</h3><ul><li>Greet and welcome guests as soon as they arrive at the office.</li><li>Direct visitors to the appropriate person and office.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).</li><li>Provide basic and accurate information in-person and via phone/email.</li><li>Receive, sort, and distribute daily mail/deliveries.</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).</li><li>Order front office supplies and keep inventory of stock.</li><li>Doing Check In – Check out.</li></ul><h3>WHAT DO WE EXPECT?</h3><ul><li>Arabic Speaking is must.</li><li>Proven work experience as a Hotel Receptionist, Front Office Representative, or similar role.</li><li>Opera knowledge is must.</li><li>Professional attitude and appearance.</li><li>Solid written and verbal communication skills.</li><li>Ability to be resourceful and proactive when issues arise.</li><li>Excellent organizational skills.</li><li>Multitasking and time-management skills, with the ability to prioritize tasks.</li><li>Customer service attitude.</li><li>High school degree; additional certification in Office Management is a plus.</li></ul></div>#J-18808-Ljbffr