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Fresher/Experience - Client Support Trainee Associate

ICE Data Services

Pune, India₹20,000–₹55,000/moAED 880-2.4K/moToday
IndiaFresherFull Time

Job Description

*Responsibilities** Case Management: Monitor and manage the Email-to-Case queue, ensuring accurate template usage, timely updates, and thorough documentation of all interactions. Transfer cases to the appropriate team and maintain SLA compliance. Collaboration & Data Integrity: Work with interna