Franchise Manager

Area Franchise Manager – Kooz Karak (Jeddah)Driving Growth. Ensuring Excellence. Elevating the Brand.Role OverviewThe Area Franchise Manager is responsible for overseeing the performance, consistency, and growth of Kooz Karak franchise locations across Jeddah. This role ensures all outlets operate in line with brand standards while driving commercial success, operational excellence, and an exceptional customer experience.Key ResponsibilitiesOversee daily operations across multiple franchise locations in Jeddah, ensuring full compliance with Kooz Karak brand standards.Drive sales performance and profitability, monitoring KPIs and implementing strategies to achieve targets.Conduct regular store audits and performance reviews, ensuring consistency in product quality, service and presentation.Support franchise partners with operational guidance, training, and ongoing development.Ensure seamless execution of new store openings, including setup, staffing and launch readiness.Collaborate with marketing teams to execute local campaigns and promotions that enhance brand visibility.Monitor inventory, supply chain and cost control to optimise operational efficiency.Address operational challenges proactively, ensuring high customer satisfaction and service standards.Core CompetenciesOperational ExcellenceCommercial AcumenLeadershipBrand ManagementStakeholder EngagementProblem SolvingProfile & QualificationsProven experience in multi‑unit management, preferably within F&B or franchise operations.Strong understanding of franchise business models and brand compliance.Demonstrated ability to drive sales growth and operational performance.Excellent leadership and stakeholder management skills.Strong analytical and problem‑solving capabilities.Fluency in English; Arabic is highly preferred.Based in or willing to relocate to Jeddah.BenefitsCreative & collaborative work culture – built on passion, innovation and attention to detailExposure to high‑end hospitality & entertainment concepts – gain experience in premium F&B and entertainmentExperience working on premium events within The Groves, Riyadh SeasonCultural diversity – join a team of passionate professionals from around the world#J-18808-Ljbffr