Food & Beverage Supervisor

ResponsibilitiesEnsure the day to day operation is smooth in the restaurantAssist the leadership team of the restaurant in achieving high guest satisfactionGuide and lead the server in the restaurantPerform the duties of Manager on regular basisMaximize sales potential and encourage up selling in order to maximize rates.Ensure cash floats are secured at all times.To work within budgeted costsTo minimize abuse of operating equipmentTo ensure that requisitions for supplies are completed delivered and accounted for.To minimize the use of overtimeTo ensure that there is enough operating equipment at all times.To record all voids and report any payment discrepancies to Restaurant Manager.To follow Company procedures when handling cash credit cards and cheques.To see guests concerning all complaints and report all complaints to Manager.To liaise with colleagues over guests requirements and needs.To ensure handover at shift end and beginning.To liaise with Head Chef on a regular basis.To liaise with Reception on a regulars basis.To gain customer feedback at all times.To complete a full report of the days events in the Management Report Book.Create and maintain a personal and respectful rapport with regular guests.Maintain a high customer profile and handle promptly and courteously all guest comments questions complaints requests and enquiries taking the necessary action steps and ensuring thorough follow-through.Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly serviceFanatical focus on quality and consistency in all areas food and beverage quality guest service cleanliness etc.Support all other revenue centers in the hotel such as Rooms and EventsTo be results driven and totally accountable.Attend daily business review meetings weekly strategic sales meetings management meetings and other meetings as required/requested.Undertake regular inspections to ensure that the companys assets are well maintained and protected.Ensure that the business is seen as a respected important member of the community by local influencers.Carry out any other duties as are within the scope spirit and purpose of the job as requested.QualificationsMinimum 2 (two) years management experience in Restaurants and Bars.One to two years in a public contact position preferably in an upscale or lifestyle brand hotelEnter and locate work related information using computers and/or point of sale systemsPossess a gracious friendly and fun demeanorAbility to multitask work in a fast paced environment and have a high level attention to detailStrong verbal and written communication skills in EnglishMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkRemote WorkNoEmployment TypeFull-time#J-18808-Ljbffr