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Flexcube Support (L2)

Clover Infotech Private Limited

Noida, India₹20,000–₹50,000/moAED 880-2.2K/moToday
IndiaSupportFull Time

Job Description

Should have 1 -2 years of experience in FCR and FCC ApplicationLogging of new incident tickets service requests in IT helpdesk tool for issues reported through call or emailMonitoring of tickets logged through ticketing toolFirst Point of Contact and entry point for Business User’s Incidents and Service RequestsMonitoring of mass incident tickets and re-prioritization/logging of incident tickets...