First-Line IT Support Engineer

A leading investment firm in Dubai seeks a Level 1 Helpdesk Support Engineer to provide first-line technical support for IT-related issues. The ideal candidate will assist in troubleshooting hardware and software, manage service tickets, and ensure compliance with SLAs. The role requires a Bachelor's degree in Computer Engineering or equivalent, along with certifications like CompTIA A+ and ITIL Foundation. Experience in a similar role of 3-4 years is preferred, making this an exciting opportunity in a dynamic environment.#J-18808-Ljbffr