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Events Manager
Marriott Hotels Resorts
Abu Dhabi, UAEAED 8,000-20,000/moToday
UAEHospitality & TourismFull Time
Skills Required
AccountingCommunicationLogistics
Job Description
DescriptionStart Your Journey With UsFrom the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.Crafted for modern connoisseurs who desire exceptional experiences The St. Regis Abu Dhabi is the social epicenter for royalty discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city including the extraordinary Abu Dhabi Suite the highest suspended suite in the world connecting the two Nation Towers.The St. Regis is part of Marriott International a brand leader offering the most powerful portfolio in the industry our more than 30 leading brands and nearly 9100 properties in 142 countries and territories give people more ways to connect experience and expand their world. At the heart of The St. Regis our exceptional staff whom we address as Hosts are the ultimate luxury ambassadors dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabis best addressThe St. Regis Abu Dhabi the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.Job Requirement:Oversees the functions of Event Management including the departments of Event Planning Banquets/Catering Event Service and Event Technology (Destination Management if applicable). Position ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Manages also all rooms aspects of assigned groups and uses discretion and judgement in dealing with group contacts both on the phone and in an operational environment including any contractual obligations. Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract verifying documenting and releasing any unused room or attraction inventory back for general sale. Checks any increases in inventory will be checked for availability and any discrepancies will be communicated to the client at the time of rooming list entry. Ensures the team meets the brands target customer needs ensures employee satisfaction focuses on growing event revenues and maximizes the financial performance of the department.ESSENTIAL FUNCTIONSManaging Event Logistics and OperationsEnsures that events progress seamlessly by following established procedures collaborating with other employees and ensuring accuracy.Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.Adheres to all standards policies and procedures.Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.Manages group room blocks and meeting space for average to large-sized assigned groups.Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.Uses his/her judgment to integrate current trends in event management and event design.Acts as liaison between field sales person and customer throughout the event process (pre-event event post-event).Participates in customer site inspections and assists with the sales process as necessary.Performs other duties as assigned to meet business needs.Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planners experience.Applies for DCT event licenses conference & speaker licensesSupports the Director Event Management in applying for DCT licensesManaging Group Housing OperationsManages the operational preparation for all group bookings including guest deposits mini hotels room blocks rooming list cut-off dates waitlist overflow accommodations rooming requests contact relationships and ticketing needs.Checks for accuracy on all booking sheets contracts to verify that they are in accordance with operational guidelines (e.g. inventory availability rate structure and operating procedures such as deadlines for deposits rooming list).Maintains organized accurate files on each group account and monitors of the course of action for each account daily.Provides various reports and communications to Sales Front Office and Accounting.Acts as primary Rooms Division contact in advance planning meeting communicating all pertinent information to the Rooms Division Revenue Management and Accounting.Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the
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