Entry-Level Production Support Engineer - 24/7 (Abu Dhabi)

A leading technology operations firm in Abu Dhabi is seeking a detail-oriented Production Support Engineer (L1) to join their team. You will monitor production systems, manage incidents, and perform first-level troubleshooting while collaborating with support teams. The ideal candidate should possess strong communication and analytical skills along with 1–3 years of experience in Production Support. Knowledge of ITIL processes and working familiarity with SQL and ticketing tools like ServiceNow is essential. This role requires flexibility with 24×7 rotational shifts.#J-18808-Ljbffr