Empathy-Driven Tech Support Specialist

ZRTECH SOLUTIONS is hiring a Customer Support Representative to assist users with product issues, resolve complaints, and provide guidance via chat, email, or phone.ResponsibilitiesAnswer customer queries in a timely, helpful wayTrack and follow up on support ticketsCollaborate with technical teams to resolve issuesRequirementsExcellent communication and empathy1+ year in customer service or tech supportComfortable using CRM or ticketing systemsWe are a creative agency specializing in web design, development, and digital marketing solutions that help businesses grow online.#J-18808-Ljbffr