Emiratization - Central Sales Support Executive | Al-Futtaim Motors | Toyota

Job Requisition ID: 176270Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al‑Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Overview Of The RoleIf you thrive in a fast‑paced automotive environment and enjoy bringing structure, accuracy, and customer focus to complex sales operations, this role is for you. We are looking for an Emiratization Central Sales Support Executive with fluent English‑speaking skills and some experience in customer service and administration. This is a full‑time permanent role located in Abu Dhabi. This role sits at the heart of sales operations, ensuring seamless coordination, accurate documentation, and efficient stock management across locations.What You Will DoManage end‑to‑end sales documentation and system updates from booking through to vehicle delivery, including SAP entries, deal packs, insurance, finance, and registration documentsEnsure 100% accuracy and completion of all sales documentation, enabling smooth cross‑checking with internal departmentsCoordinate tagging, de‑tagging, and unit swaps to meet branch and customer requirementsSupport the availability, preparation, and tracking of demo, display, Goshi, and marketing unitsMonitor and manage aged stock, customer‑tagged units, and vehicle movement to meet SLA commitmentsPrepare and maintain key weekly and monthly reports, including demo, PDI, conversion, and de‑fleeting reportsSupport day‑to‑day sales operations through effective coordination with Sales, Finance, Insurance, and Operations teamsRequired Skills To Be SuccessfulExcellent coordination, communication, and stakeholder management skillsCustomer service experience will be an added advantageGood knowledge in MS Office, especially MS ExcelEmiratization with family bookAbout The TeamYou will be part of the Sales Support function, reporting to the Sales Support Team Leader and working closely with Sales, Finance, and Operations teams. The team plays a critical role in enabling timely vehicle delivery, accurate transactions, and a consistently positive customer experience — all with the goal of creating customers for life.What Equips You For The RoleHigh School qualification3–4 years’ experience in a similar sales support or automotive retail operations roleProven experience supporting sales operations, stock management, and documentation controlStrong organisational skills with a results‑driven and proactive approachAlignment with and commitment to Al‑Futtaim values in everything you doAbout Al‑Futtaim AutomotiveA major division of the UAE‑based Al‑Futtaim Group of companies, Al‑Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.Our core business activities at Al‑Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.We are driven by a customer‑centric approach, constantly pushing the boundaries on innovation, quality standards, and value‑added service across our vast universe of customers — right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom‑made mobility solutions by delivering nothing less than world‑class omni‑channel experiences.We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high‑performance motorbikes, commercial vehicles to industrial & construction equipment.What keeps the company moving forward is a 9000‑member strong team, with inspiring possibilities for growth, throughout the career path. This is Al‑Futtaim Automotive and we empower talent to move forward.#J-18808-Ljbffr