Emiratisation Experience Lead & Strategist

A leading fintech company in the United Arab Emirates is looking for an Experience Lead to enhance customer experience by influencing product decisions. This high-impact role connects customer insights with product ideation. Responsibilities include authoring CX content, monitoring ticket trends, and engaging with product teams. The ideal candidate has over 5 years in CX roles and is fluent in English and Arabic. The position offers flexible working hours, health insurance, and participation in stock options.#J-18808-Ljbffr