JobsAisle
N

EMEAL IT Service Desk Team Lead

NTT Data Americas, Inc.

Bangalore, India₹18,000–₹45,000/moAED 792-2.0K/moToday
IndiaITFull Time

Job Description

Service Desk Team Leader (Grade 7) Profile Description The role involves overseeing the assignment and coordination of support tickets to resolution teams, ensuring accuracy and timely closure within defined SLAs. It includes managing team schedules and balancing workloads to maintain operational ef