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Efficiency Analyst

Ford Motor Company

Chennai, Tamil Nadu, India₹30,000–₹90,000/moAED 1.3K-4.0K/moToday
IndiaAnalystFull Time

Skills Required

Customer Service

Job Description

Concern ID and Resolution (CIDR) is a department within Ford Company Customer Service Division (FCSD). This team monitors multiple data sources to identify any trending vehicle concerns that technicians are unable to readily resolve. These concerns are then managed through to resolution, with suppor