E-Commerce Operations Coordinator

The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.Key ResponsibilitiesOversee daily order processing and ensure timely deliveryCoordinate with logistics and suppliers for stock and shipment updatesMaintain accurate product data, stock levels, and pricing on the websiteSupport customer service with order, refund, and delivery queriesTrack inventory and flag shortages or delays to managementGenerate daily, weekly, and monthly reports on operations and KPIsEnsure operational workflows meet internal SLAs and quality standardsRequirementsBachelor's degree in Business, Supply Chain, or related field1-3 years of experience in e-commerce operations or fulfillmentExcellent organizational and multitasking skillsStrong Excel skills and familiarity with e-commerce toolsDetail-oriented, proactive, and customer-focused#J-18808-Ljbffr