Driver

The RoleTo take time and get to know the guests and to be committed to service excellence.To show presence in the Hotel Lobby and provide service that is sincere warm and enthusiastic ensuring the guests satisfaction.Work closely with Front Office Housekeeping Soul as well as Food and Beverage regarding guest needs and special requestsTake opportunities to delight the guests.Key Deliverables and ResponsibilitiesPlanning & OrganizingEnsure that all Mövenpick Hotels & Resorts standards are adhered toGuests should not be kept waiting.Guests should be made to feel welcome, feel at home and relaxedWe are to anticipate guests needs so there is little need to ask us for anythingYes is the answer what is the question is a key mind frameOperationsEach guest is picked up in a clean and well maintained car.Make sure you know where the guest wishes to goMake sure you know the quickest way how to get there if you are not sure of the way ask or change drivers we cannot take a guest tot the wrong place.Cleanliness and professionalism must be demonstrated at all timeRespect the road signs and speed limitsAsk guest if he / she wishes to have the radio CD or AC on switch it off if the guest requests itAssist the guests to load luggage into the car trunk and assist to remove when guests is getting out of the carAvoid communicating too much to the guest gauge very quickly if the guest is in a chatty mode or not if yes engage in pleasant conversation about Dubai or world topics sports don't engage in controversial topics such as politics.Make sure the car is always full with petrolUniform is to be spotlessly cleanMake sure you have updated traffic info before you head of to pick up or drop ofReport any faults of the car that you driveQualificationsPassion for Guest ServiceHighly organized results-oriented with the ability to be flexible and work well under pressureStrong interpersonal and problem solving abilitiesExcellent presentation and communication skillsHighly responsible & reliableAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs remaining calm and courteous at all timesRemote WorkNoEmployment TypeFull-time#J-18808-Ljbffr