Director of Housekeeping

OverviewWe are seeking an experienced and visionary Director of Housekeeping to join our luxury resort in Rixos Al Mairid Ras Al-Khaimah United Arab Emirates. As a key member of our leadership team you will be responsible for overseeing all aspects of housekeeping operations ensuring exceptional cleanliness comfort and guest satisfaction while driving innovation and efficiency in our dynamic hospitality environment.ResponsibilitiesDevelop implement and monitor housekeeping policies procedures and standards to maintain world-class cleanliness and comfortLead and inspire a large team of housekeeping professionals fostering a culture of excellence collaboration and continuous improvementManage daily operations of the housekeeping department including room cleaning laundry public area maintenance and special project cleaningCoordinate seamlessly with other departments to enhance overall guest experiencesOversee inventory management procurement and cost control of cleaning supplies amenities linens and uniformsConduct regular inspections of guest rooms and public spaces to ensure adherence to brand standards and quality expectationsDevelop and manage the annual housekeeping budget including labor supplies and capital expensesAnalyze operational metrics and implement data-driven strategies to optimize efficiency and guest satisfactionSpearhead initiatives for sustainability hygiene and eco-friendly housekeeping practicesEnsure compliance with local health safety and sanitation regulationsRespond promptly and empathetically to guest feedback and service recovery issuesCultivate a positive work environment that promotes professional growth teamwork and employee retentionQualificationsBachelors degree in Hospitality Management Tourism Business Administration or a closely related field is mandatoryExtensive experience of 8-10 years in housekeeping management with a minimum of 5 years in a senior leadership capacity as Director of Housekeeping within the hospitality sectorDemonstrated success in managing large-scale teams and overseeing multi-site housekeeping operations in luxury hospitality establishmentsComprehensive understanding and application of international cleaning standards and industry-leading practices in the hospitality sectorExceptional leadership abilities coupled with superior communication and interpersonal skills essential for effectively guiding and mentoring diverse teamsAdvanced analytical capabilities with a proven track record in budget management cost control and performance metrics analysisSubstantial expertise in implementing cutting-edge housekeeping technologies and sustainable eco-friendly practicesIn-depth knowledge of health safety and sanitation regulations pertinent to the hospitality industryAdvanced proficiency in housekeeping management software and Microsoft Office suiteSuperior problem-solving abilities and capacity to make critical decisions in a high-pressure fast-paced environmentThorough understanding of UAE hospitality standards cultural sensitivities and labor lawsMultilingual proficiency highly valued with fluency in English and Arabic being essentialDemonstrated ability to adapt to changing priorities and efficiently manage multiple high-level responsibilitiesUnwavering commitment to delivering exceptional guest experiences and upholding the highest standards of cleanliness and comfortRemote WorkNoEmployment TypeFull-time#J-18808-Ljbffr