Director - Marketplace & DTC Commerce

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.Role OverviewAccelerate growth across existing marketplace channels including Amazon, Noon, InstaShop, Talibat, aggregators, and emerging commerce platformsScale GMG's owned DTC ecosystem, including dark stores, omni-services, and direct digital commerceLead the development and launch of GMG's &U platform into a fully-fledged wellbeing marketplace app, integrating Sports, Everyday Goods, Health & Beauty, and new verticalsThis role will shape how millions of consumers discover, engage, and transact with GMG, and play a central role in delivering GMG's ambition to become the world's leading wellbeing company.Key ResponsibilitiesOwn and accelerate GMG's growth across third-party marketplaces and aggregators.Driving revenue and net operating profit across regional aggregator platformsOptimising product assortment, availability, pricing, promotions, and visibilityImproving placement, conversion, and share of search through commercial and operational excellenceEnsuring accurate, real-time inventory visibility and fulfilment readinessExpanding and scaling dark store marketplace fulfilment capabilitiesIdentifying and unlocking new marketplace growth opportunities across the regionSuccess is measured by sustained, profitable growth and increased market share.Build and Scale GMG's &U Marketplace PlatformLead the evolution of GMG's &U app from a loyalty platform into a fully integrated marketplace commerce platform.Partnering closely with IT to define and deliver the platform roadmapBuilding a scalable marketplace model across multiple GMG divisionsDefining the commercial, assortment, fulfilment, and service modelEnsuring seamless integration with supply chain, finance, and customer experienceLaunching and scaling the platform to become a major revenue and engagement channelStrengthen GMG's owned digital commerce capabilities across &U app, and omni-services.Driving conversion, sales growth, and profitability across owned digital channelsExpanding fulfilment capabilities, including dark stores and rapid deliveryEnsuring seamless integration between digital and physical retailBuilding scalable, future-ready commerce infrastructureDigital is expected to outpace physical retail growth and become a core contributor to GMG's future.Act as the central leader connecting e-grocery performance across GMG's ecosystem.Work closely with divisions on commercial strategy, planning and executionIT on platform and product developmentMarketing on activation and growthSupply chain on fulfilment and service capabilityFinance on profitability and performanceBuild and lead a high-performing commerce team capable of operating at scale.Hiring, developing, retaining top talent and creating a culture of ownership, accountability, and excellenceEnsuring clear priorities, disciplined execution, and high standardsBuilding strong integration with wider GMG functionsSkills & Experience10+ years track record growing marketplace and DTC commerce businesses at scaleExperience working with Amazon, Noon, InstaShop, Talabat or similar platformsExperience building or scaling digital commerce platforms or appsStrong commercial leadership with clear ownership of revenue and profitabilityExperience operating in fast-moving, complex environmentsExperience working cross-functionally with technology, marketing, supply chain, and finance#J-18808-Ljbffr