Delivery Manager (Aggregator Experience)

Own and manage relationships with all delivery platforms (Hunger, Jahez, Keeta, etc.)Negotiate commercial terms, commissions, visibility, and campaignsEnsure optimal brand positioning, listing quality, and menu performance across all platformsIdentify growth opportunities and protect margin across aggregators2. Daily Performance & Commercial ControlMonitor daily sales performance across all brands and platformsTrack and optimize:Analyze and control:Customer compensation and refundsBuild a strong daily/weekly dashboard covering:Variance vs target3. Campaigns & Growth PlanningPlan and execute monthly campaigns and promotional calendars aligned with brand strategyBalance sales growth vs profitability (ROI-driven approach)Work closely with marketing to:Launch targeted campaignsOptimize visibility and rankingDrive customer acquisition and repeat business4. Operational Excellence & ExecutionEnsure seamless coordination between delivery operations and store teamsImprove:Order preparation timeOrder accuracyIdentify operational gaps impacting delivery performance and lead corrective actions5. Data, Reporting & InsightsOwn delivery performance reporting at brand and portfolio levelProvide actionable insights on:Aggregator performanceTranslate data into clear actions that improve EBITDA and efficiencyStrong commercial mindset with focus on unit economics & profitabilityDeep understanding of aggregator ecosystem in KSA/GCCData-driven decision making (comfortable with dashboards & analytics)Negotiation and stakeholder management skillsAbility to operate in a fast-paced, multi-brand environmentStrong ownership mindset with hands-on execution#J-18808-Ljbffr