CX Tech Lead: AI-Driven Support & Automation

A leading iGaming company is seeking a CX Technology Lead to enhance their player experience technology. In this role, you will own the optimisation of Intercom, build automations to streamline processes, and create insightful dashboards to improve support and service operations. The ideal candidate will have strong experience with Intercom and automation tools, and be comfortable working with data to continuously enhance the customer journey. This position is based in Dubai.#J-18808-Ljbffr