CX Strategist — Cancellations & Cross‑Functional Impact

A Qatari Super App is seeking a Customer Experience Strategy and Operations Specialist to enhance customer, rider, and merchant experiences. The role involves analyzing cancellations, developing cross-functional solutions, and leveraging data for decision-making. Ideal candidates have 3–5 years in relevant fields, strong analytical skills, and a customer-first mindset. This position offers a dynamic workplace with opportunities for growth and innovative problem-solving in a rapidly evolving environment.#J-18808-Ljbffr