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Customer Support Representative

Cerebellum Academy Pvt Ltd

Noida, Uttar Pradesh, India₹15,000–₹40,000/moAED 660-1.8K/moToday
IndiaCustomer SupportFull Time

Skills Required

Sap

Job Description

*Key responsibilities** Handle phone/email/chat/WhatsApp queries about courses, billing and access. Log and manage tickets; update FAQs/knowledge base. Escalate technical or academic issues to the right team and follow up until resolved. *Requirements** 1+ year customer support experience (edtech pr