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Customer Support Executive

CallHippo

Ahmedabad, India₹15,000–₹40,000/moAED 660-1.8K/moToday
IndiaExecutiveFull Time

Skills Required

Sap

Job Description

What You'll Do: Handle live chats, tickets, and WhatsApp support on a daily basis Maintain an Average Response Time (ART) of under 1 minute (live chat is our primary channel) Consistently achieve a CSAT score of 4/5 or higher Meet defined SLA targets for first response and resolution Provide timely,