Customer Service Specialist

Majalat Altamayouz for Recruitment Co. is a highly regarded provider of recruitment and workforce solutions, dedicated to connecting businesses with top-tier talent across diverse sectors. The company is committed to delivering exceptional services that prioritize professionalism, efficiency, and client satisfaction. By upholding the highest standards, Majalat Altamayouz builds long-term, trusted partnerships with its clients. With their expertise in recruitment and staffing solutions, the company consistently meets the demands of a dynamic workforce market. Role Description This is a full-time, on-site Customer Service Specialist role based in Ad Dammām. The selected candidate will be responsible for addressing customer inquiries and concerns, maintaining exceptional customer satisfaction, and ensuring a positive customer experience. Key tasks include professionally handling customer communications via phone and other channels, resolving issues efficiently, managing customer relationships, recording feedback, and identifying opportunities to improve service quality. Qualifications Strong skills in Customer Support and Customer ServiceProficiency in delivering positive Customer Satisfaction and enhancing Customer ExperienceExcellent Phone Etiquette and effective communication abilitiesProblem-solving capabilities and a customer-focused mindsetAbility to work effectively in a fast-paced, on-site environmentPrevious experience in customer service roles is a plusHigh school diploma or equivalent required; further education or relevant certifications are a plus