Customer Service Representative

We are seeking a dedicated and customer-focused Customer Service Representative with at least 3 years of experience in the retail sector. The ideal candidate will have strong communication skills, a positive attitude, and the ability to deliver an excellent customer experience while supporting daily store operations.Key ResponsibilitiesGreet and assist customers in a friendly and professional mannerUnderstand customer needs and provide appropriate product or service recommendationsHandle customer inquiries, complaints, and returns efficientlyMaintain product knowledge to effectively communicate features and benefitsProcess transactions accurately using POS systemsEnsure the store is clean, organized, and visually appealingSupport inventory management, including stocking and replenishmentWork collaboratively with team members to achieve sales targets and customer satisfactionRequirementsMinimum 3 years of experience in retail customer serviceExcellent communication and interpersonal skillsStrong problem-solving abilities and customer-oriented mindsetAbility to work in a fast-paced environmentBasic knowledge of POS systems and retail operationsFlexibility to work shifts, weekends, and holidays#J-18808-Ljbffr