Customer Service Representative

Join our customer service team to provide excellent support to our clients. We need detail-oriented individuals who can handle client inquiries regarding shipment status, pricing, and services.Responsibilities- Handle customer inquiries via phone, email, and in person- Process customer orders and track shipments- Resolve customer complaints and elevate issues when necessary- Update customer records and maintain documentation- Provide information about services, rates, and shipping regulationsRequirements- High school diploma or equivalent- Previous experience in customer service, preferably in logistics or transportation- Excellent communication skills in English and Arabic- Basic computer skills and familiarity with CRM software- Ability to work evenings and weekends as neededJob SummaryJob Title: Customer Service RepresentativeLocation: Dubai, UAEDepartment: Customer RelationsJob Type: Part-timeExperience: Not specifiedSalary: Competitive hourly ratePosted: 6/18/25Closing Date: 7/18/25Required Skills: Customer Service Communication Problem Solving CRM Software MultitaskingWe look forward to reviewing your application. You will hear from us within 3-5 business days.#J-18808-Ljbffr