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Customer Service Representative

Safe Way Express

Dubai, UAEAED 5,000-10,000/moToday
UAETransport & LogisticsFull Time

Skills Required

ExcelCrmCommunicationCustomer ServiceLogisticsArabicEnglish

Job Description

<div><p>Join our customer service team to provide excellent support to our clients. We need detail-oriented individuals who can handle client inquiries regarding shipment status, pricing, and services.</p><h3>Responsibilities</h3><ul><li>- Handle customer inquiries via phone, email, and in person</li><li>- Process customer orders and track shipments</li><li>- Resolve customer complaints and elevate issues when necessary</li><li>- Update customer records and maintain documentation</li><li>- Provide information about services, rates, and shipping regulations</li></ul><h3>Requirements</h3><ul><li>- High school diploma or equivalent</li><li>- Previous experience in customer service, preferably in logistics or transportation</li><li>- Excellent communication skills in English and Arabic</li><li>- Basic computer skills and familiarity with CRM software</li><li>- Ability to work evenings and weekends as needed</li></ul><h3>Job Summary</h3><p><b>Job Title:</b>Customer Service Representative</p><p><b>Location:</b>Dubai, UAE</p><p><b>Department:</b>Customer Relations</p><p><b>Job Type:</b>Part-time</p><p><b>Experience:</b>Not specified</p><p><b>Salary:</b>Competitive hourly rate</p><p><b>Posted:</b>6/18/25</p><p><b>Closing Date:</b>7/18/25</p><p><b>Required Skills:</b>Customer Service Communication Problem Solving CRM Software Multitasking</p><p>We look forward to reviewing your application. You will hear from us within 3-5 business days.</p></div>#J-18808-Ljbffr