Customer Service Representative

We are seeking a dedicated and compassionate Client Service Representative to join our growing veterinary team. This role is ideal for someone who thrives in a client‑facing environment, communicates with warmth, and remains composed during emotionally sensitive situations.Key ResponsibilitiesWelcoming clients and patients warmly in person and over the phoneScheduling, confirming, and managing appointments efficientlyResponding to client inquiries, concerns, and complaints with professionalism and empathyEducating clients about clinic services, policies, and basic pet careMaintaining a calm and compassionate demeanor during stressful or emotional momentsRequirements1–2 years of customer service experienceExcellent English communication skills; additional languages are an advantageStrong interpersonal skills with a client‑centric approachAbility to multitask, prioritize, and manage time effectivelyBasic computer proficiency and familiarity with scheduling or CRM systemsComposure in fast‑paced or emotionally sensitive environmentsExperience in veterinary, medical, or healthcare settings is a plus but not required#J-18808-Ljbffr