Customer Service Representative

Company: IIQAF GroupLocation: Abu Dhabi, United Arab EmiratesIndustry: Hospital / HealthcareSalary: AED 6,500 – AED 7,500 per monthJob Type: Full-TimeJob OverviewIIQAF Group is seeking a professional and customer-focused Customer Service Representative in Abu Dhabi to support our hospital and healthcare operations. The ideal candidate will have experience in patient support, healthcare customer service, front desk operations, and handling inquiries in a medical environment.This position is suitable for candidates searching for Hospital Customer Service jobs in Abu Dhabi, Healthcare Customer Support roles, Medical Receptionist jobs, or Patient Service Representative positions.Key ResponsibilitiesProvide excellent customer service to patients and visitorsHandle inbound and outbound calls professionallyAssist patients with appointments, registration, and inquiriesSupport hospital front desk operationsRespond to emails and follow up on patient requestsCoordinate with medical and administrative departmentsResolve complaints and ensure patient satisfactionMaintain accurate records of interactions and service requestsEnsure compliance with hospital policies and confidentiality standardsRequirementsBachelor’s degree or diploma in Business Administration or related fieldStrong communication and interpersonal skillsExperience in handling patient services or medical reception preferredProficiency in Microsoft Office and basic computer systemsAbility to work in a fast-paced healthcare settingImmediate joiners preferred#J-18808-Ljbffr