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Customer Service Representative - Delivery & Documentation

Juma Al Majid Holding Group L.L.C.

Abu Dhabi, UAEAED 3,500-8,000/moYesterday
UAERetail & Customer ServiceFull Time

Skills Required

ExcelCommunicationCustomer ServiceArabicEnglish

Job Description

The Customer Service Representative is responsible for managing the documentation and customer-facing aspects of the vehicle purchase and delivery process. This includes ensuring compliance with company policies overseeing quality control and facilitating smooth handovers to customers. Responsibilities:Ensure completion and accuracy of purchase and sale documentation in line with company policies.Inform customers of terms and conditions including warranties and service schedules and provide all relevant documents.Store all documentation appropriately for future reference.Supervise the handover and delivery of new vehicles to customers.Conduct quality control on new vehicles received from PDI or stores before delivery or display.Invoice vehicles immediately after delivery.Maintain secure storage of service books handbooks insurance documents and related items.RequirementsSecondary School education Minimum of 3 years of experience in a similar roleExcellent communication skillsCustomer-oriented friendly and polite demeanorStrong analytical skillsProficiency in English and ArabicBenefitsVisa Sponsorship Medical InsuranceAnnual LeaveAnnual Tickets Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 5000 - 5000