Customer Service Quality Assurance Specialist

A leading investment firm in Riyadh is looking for a Customer Service Quality Assurance Analyst to ensure high support quality across the team. The role includes maintaining internal standards, analyzing service metrics, and facilitating agent training. Candidates should possess a relevant bachelor's degree and 2-5 years of related experience, with strong communication skills to provide feedback and drive improvements in service quality.#J-18808-Ljbffr