Customer Service Expert

Job Description We are Hiring for Customer service expert role for an Airline process in Gurugram location. Voice process Fresher or experienced both can apply for the role Job Location - Gurgaon Salary - 3 to 4.5 Lpa (Depends on you current salary , interview & profile) (for fresher in this profile - 3 LPA) 5 days working Shifts rotational (24/7) Both side cabs or transport allowance JOB DESCRIPTION FOR SERVICE EXPERT Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines. If you are a motivated team player with strong customer service attitude that drives customer satisfaction,then we have the perfect role for you! We are hiring Customer Service Experts for our Airline client. Job Requirement: *Excellent communication Skills in English is a pre-requisite *Ability to communicate effectively with customers on either a call or email or chat or a combination *Confident, Energetic & Assertive while conversing *Good working knowledge of MS Office (Word, Excel, Outlook) *GDS Hands on experience in Amadeus or Galileo will be an added advantage *Ability to handle complex situations *Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements *Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful Interview - virtual If you are Interested Please revert with your updated resume with photograph. @reservation.vss hidden_email , Whatsapp/call : hidden_mobile