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Customer service experience architect: process innovation

Keeta

Doha, QatarQAR 3,675-8,400/moToday
QatarRetail & Customer ServiceFull Time

Skills Required

Data AnalysisCommunicationCustomer ServiceArabicEnglishUrdu

Job Description

A leading food delivery platform is seeking a Customer Service Manager to innovate and manage service processes in Doha, Qatar. This role involves designing seamless customer journeys, analyzing service data to reduce issues, and ensuring a balanced experience across users, merchants, and riders. Candidates must understand the takeaway industry and possess strong data analysis and communication skills. Proficiency in Urdu and English/Arabic is preferred. Join us to shape the future of food delivery!#J-18808-Ljbffr