Customer Service executive

Location: Dubai, UAEIndustry: Travel & TourismJob Type: Full-TimeSalary: AED 6,500 – AED 7,500 per monthJob OverviewIIQAF Group is seeking a professional and customer-focused Customer Service Executive to provide exceptional support to our clients in the travel and tourism sector in Dubai. The role involves managing flight bookings, hotel reservations, travel inquiries, and client support, ensuring a seamless and satisfying customer experience.This position is ideal for candidates searching for Customer Service Executive jobs in Dubai, Travel Customer Support UAE, Travel Consultant roles, or Tourism Service Executive positions.Key ResponsibilitiesHandle inbound and outbound client inquiries regarding travel, tours, and bookingsAssist with flight reservations, hotel bookings, tour packages, and visa guidanceResolve customer complaints, cancellations, refund requests professionallyMaintain accurate reservation records and client data in travel management systemsCollaborate with travel agents, airlines, and hotels to provide the best servicesMeet monthly customer satisfaction and service targetsEnsure compliance with UAE tourism regulations and company policiesRequired Skills & QualificationsProven experience as a Customer Service Executive, Travel Consultant, or Ticketing AgentKnowledge of GDS systems (Amadeus, Sabre, Galileo) preferredStrong communication, problem-solving, and interpersonal skillsAbility to multitask in a fast-paced travel environmentCustomer-oriented with attention to detail and accuracyPreferred QualificationsExperience working in travel agencies, airlines, or tourism companies in DubaiIATA or travel certification (advantage)Multilingual skills (Arabic/English)Why Join IIQAF GroupCompetitive salary: AED 6,500 – AED 7,500 per monthWork with a reputable travel and tourism company in DubaiCareer development opportunities in customer service, travel consultancy, and reservationsProfessional and supportive work environment#J-18808-Ljbffr