Customer Security Manager

We’re building the future of how the world communicates.Netcracker part of NEC Corporation combines deep telecom industry expertise with cutting‑edge cloud‑native and AI‑powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world.With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide we are the global market leader in telecom software and services.Join us and be part of a team that is not just keeping up with the digital future but is leading the way.If digital transformation, next‑generation technology and growth opportunities excite you then apply to join our Netcracker Technology Team! Our culture and collaborative work environment are the keys to our success and our success accelerates the professional growth of our people. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world.Whats in it for youAt Netcracker we are all entrepreneurs. This means we get creative when thinking about technical solutions, explore possibilities and innovations, and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.Whats the scope of this roleWe’re seeking a strategic and forward‑thinking Technical Lead for the Customer Security team in the Global Security Organization. This role is expected to enable and support the managed service operations in fulfilling contractual and compliance requirements and by managing the target level of cyber resilience and security for the assigned account(s). You will join a diverse and collaborative leadership team that works together to guide Netcracker’s management of cyber and information security risks across the company and support compliance with evolving technology regulations and standards.As an individual contributor you are expected to:Be a trusted and competent advisor & Point of Contact to assigned accounts and managed services teamsEnsure production environments are operated securelyMaintain thorough and detailed knowledge of relevant industry practices & customer requirements including cloud securityPerform security risk reviews for production environments, managed services processes and planned changesCoordinate security risk remediation effortAdvise on access management, incident response, vulnerability management and data obfuscation effortsSupport account teams with any and all security related mattersWhat skills and experience will you need for this roleProven Leadership: 5 years of experience in cybersecurityDeep Expertise:Mastery of cybersecurity principles, methodologies, models and concepts of securing enterprise‑graded production systemsUnderstanding of security baselines for major vendors (Azure, AWS, Oracle, RedHat, Windows)Understanding of security models and concepts including cloudUnderstanding of key ITIL processesExperience working across the full lifecycle of a project from requirement gathering to operationsCompelling Communication: Strong ability to inspire and engage diverse audiences through powerful storytelling and clear strategic communication.Strategic Thinking: Exceptional problem‑solving skills and a strategic mindset that anticipates future trends and challenges.Collaborative Spirit: Experience building strong relationships and driving cross‑functional initiatives that elevate the entire organization.EducationBachelor’s Degree in a relevant discipline such as cybersecurity, risk management or computer scienceWho is Netcracker TechnologyWe are a forward‑looking software company offering mission‑critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large‑scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.Connect with us on LinkedIn and Facebook to stay up to date on our company news.All of our job opportunities in Brazil are open to people with disabilities (PWDs). Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas com deficiência (PCDs).Connect with us on LinkedIn and stay up to date on our company news.#LI-KS1#LI-OnsiteRequired ExperienceManager#J-18808-Ljbffr