Customer Relationship Manager [ Emarati Talent]

OverviewRole: Customer Relationship - Manager ( EMARATI TALENT )Industry: Real Estate or Property management.Excellent salary offered.The job holder will be responsible for designing and executing a high-touch service strategy tailored to high-value clients. This role focuses on curating exclusive benefits programs, ensuring personalized engagement, and driving customer loyalty through exceptional experiences. Oversee VIP client relationships, premium service initiatives, etc.ResponsibilitiesDevelop and implement a VIP customer experience strategy that reflects the organization’s values and meets the expectations of high-value clients enhancing satisfaction and loyalty.Develop and implement an exclusive VIP benefits program that enhances loyalty and customer engagement. Continuously evaluate program effectiveness and introduce enhancements to maximize customer satisfaction.Plan and execute exclusive VIP events and curated experiences such as private previews, luxury hospitality, and networking meetups.Curate personalized rewards, privileges, and experiences that are tailored to the unique preferences of each VIP client, elevating their overall engagement with the brand.QualificationsBachelor’s degree in business/ hospitality/ customer experience or a related field.Min 3-5 years of experience in customer experience management, with a strong focus on luxury services or VIP client relations.Proven experience in sectors such as luxury hospitality, aviation, real estate, high-end retail, or premium concierge services within a property developer industry.#J-18808-Ljbffr