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Customer Lifecycle Management Lead

Nykaa

Bangalore, India₹20,000–₹50,000/moAED 880-2.2K/moToday
IndiaCustomer Relationship ManagerFull Time

Skills Required

CrmLeadership

Job Description

As the SM/DGM – Retention Marketing, this leadership role is accountable for the profitable P&L growth of the D2C Website for Owned Beauty Brands. The Sr Manager is the central driver for customer retention and acquisition, overseeing the entire customer lifecycle management (CLM/CRM) strategy and optimizing the D2C platform.