Customer Experience & VOC Strategy Lead

A leading healthcare provider in Saudi Arabia is seeking a professional to drive customer experience strategy. The role involves leading cross-functional teams, optimizing customer journey, and analyzing feedback to improve service satisfaction. The ideal candidate should have a Bachelor’s degree in industrial engineering or a related field, with hands-on experience in data analysis, SQL, and Tableau. This position offers the opportunity to make impactful changes in customer experience metrics and operational excellence.#J-18808-Ljbffr