Customer Experience Quality & Design Specialist

A leading international airline in Doha is seeking a Customer Experience Quality Specialist to enhance service standards and ensure customer satisfaction. This role involves conducting end-to-end evaluations of customer journeys, analyzing performance metrics, and collaborating with various teams to implement improvements. The ideal candidate will have over 5 years of experience in quality audits within luxury services and a strong understanding of digital customer engagement strategies. Join a progressive team committed to excellence in aviation!#J-18808-Ljbffr