Customer Experience Executive

# Customer Experience Executive## Apply to Job HereEmail your Cv/Resume these Social Groups for Regular Job UpdatesWhatsapp Group---| | || --- | --- || **Company Name** | edari || **Company Type** | NGO || **Job Type** | Contract || **Salary Range** | Market Competitive || **Location** | Dubai, United Arab Emirates || **Qualifications** | Bachelor’s Degree || **Experience** | 3 Year+ |---## Job OverviewEdari is seeking a Customer Experience Executive to handle customer experience analytics, survey management, reporting, and outbound customer interviews for a leading semi-government organization in Dubai. This is a 12-month contract role, renewable based on performance.## Company OverviewEdari is a company specializing in providing talent solutions. They focus on connecting professionals with opportunities in various sectors, including customer service and business excellence. They are based in Dubai, United Arab Emirates.## Quick Details* Salary Range: Market Competitive* Job Type: Contract* Qualifications: Bachelor’s Degree* Experience: 3+ Years## Key Responsibilities* Develop and script customer surveys to collect actionable insights.* Monitor, clean, and validate data to ensure accuracy and consistency.* Maintain and synchronize data within Power BI dashboards.* Support the preparation of PowerPoint presentations highlighting key findings and trends.* Conduct outbound calls with senior corporate customers to gather feedback on transactions.* Identify recurring customer pain points, themes, and trends and share insights with stakeholders.## Requirements* Minimum 3 years of experience in customer experience.* Bachelor’s degree in Business Administration or any relevant field.* Strong understanding of business fundamentals, research methodologies, and data analysis.* Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas) and PowerPoint.* Strong organizational and project management skills.## Benefits* Opportunity to work with a leading semi-government organization in Dubai.* Gain experience in customer experience analytics and data analysis.* Contract role with potential for renewal based on performance.* Work within a Business Excellence team.* Develop skills in customer engagement and data reporting.## Apply to Job HereEmail your Cv/Resume these Social Groups for Regular Job UpdatesWhatsapp GroupFacebook Group#J-18808-Ljbffr