T
Customer Engagement Platform Engineer
TCS
Noida, India₹20,000–₹50,000/mo≈ AED 880-2.2K/moToday
IndiaCustomer Service ExecutiveFull Time
Skills Required
Customer Service
Job Description
Job Title: Microsoft Dynamics 365 CCaaS / Customer Service ConsultantKey - Design & Implementation: Lead the implementation of Dynamics 365 Contact Center (Voice, Chat, SMS, Social) and Dynamics 365 Customer Service. - Integrations: Integrate D365 with CCaaS platforms (e.G., Genesys Cloud, Amazon Connect, Nice CXone) and configure...
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