Customer Care Team Lead - Facilities Management

A leading facilities management company in the Abu Dhabi Emirate is looking for an experienced Customer Care Team Lead to manage daily operations of the call center. The candidate will lead and mentor a team of agents, ensuring high service standards and compliance with SLAs. Responsibilities include monitoring performance, handling escalations, and driving process improvements. Strong leadership skills and at least 5 years of experience in the facilities management sector are required.#J-18808-Ljbffr