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Customer Care Quality Assurance Officer
Nextcare
Manama, CAPITAL GOVERNORATE, Bahrain, BahrainBHD 4,250-10,200/moToday
BahrainGeneralFull Time
Job Description
Overview The main duty of a Customer Care Quality Assurance Officer is to evaluate customer interactions from multiple sources and channels, providing quality scores and proper feedbacks to agents. The incumbent is also responsible to perform investigation and evaluation for specific calls within pr