Counter Sales Associate

Job Description - Counter Sales Associate (COU000363)Job Number:COU000363DescriptionGreet and serve walk-in customers providing high level service through product knowledge and based on the set proceduresTake part in the opening and closing duties in compliance with the norms and internal proceduresMaintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the ManagerEnsure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log bookPlace orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant ManagerEnsure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter displayProcess the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframeReceive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standardsReceive and prepare take away orders making sure they are wrapped according to standards and take special orders from customersReceive and handle cash payments including exchange and money transactions while following the set policiesQualificationsHigh School Degree0 - 1 year of experience in customer serviceFluency in EnglishAnalytical Thinking: level 1Change and Adaptability: level 1Customer Focus: level 1Planning and Organizing: level 2Teamwork: level 2#J-18808-Ljbffr