Coordinator Rider Engagement

What’s On Your PlateMonitor and improve Rider Performance and ComplianceLead Rider Recruitment for the allocated zonesLead a Team of Rider Coordinators and/or Rider CaptainsManage rider roster with proper allocation of shifts/breaks/offdays etcSupervises rider onboarding and training schedule with Rider Trainer and Rider SupervisorInventory management and usage compliance of Rider equipmentsGroom rider quality (behaviour appearance professionalism presentational etc)Setting up a performance improvement plan to improve performance of low performing ridersReduce rider complaints originating from customersMonitor riders performance on individual level and responsible for coaching/warning ridersAudits fleet appearance and rider behavior via on ground visitsQualificationsWhat Did We OrderBachelors Degree12 years of experience in the food/grocery tech industry is highly preferred.Ability to multitask and work effectively in a fastpaced environment.Proficient in Google Suite.Strong communication skills both written and verbal. English and Hindi/Urdu is a must. Arabic is a plus.Problemsolving skills and a proactive approach to identifying and addressing operational challenges.UAE Driving License is a plus.Remote WorkNoEmployment TypeFulltime#J-18808-Ljbffr