Communication Specialist

Job Description Role Overview: You will be working as an Analyst in the Retail Banking Card Operations for Accenture. Your primary responsibilities will involve delivering and supporting change communication and approach across the Enabled Enterprise ecosystem of recruiting technologies, managing and supporting strategic communication programs, developing innovative communication campaigns for change management, aligning with various teams for effective messaging, designing communication collateral, implementing feedback mechanisms, and tracking metrics to measure communication goals. Key Responsibilities: - Deliver & support the change communication & approach across the Enabled Enterprise ecosystem of recruiting technologies. - Manage and support the planning, development and implementation of strategic communication programs with a focus on the bigger picture. - Develop and deliver innovative and creative communications campaigns for change management in a business environment. - Ensure alignment with Training, Change Network, and Product Leads on communication strategy and content. - Manage the production of PowerPoint presentations, communications calendar, intranet/SharePoint design and postings, interactive videos, and knowledge base updates. - Align and work closely with business functions and leadership team to craft effective messaging around change management and best practices. - Provide support for various organization-wide communications initiatives as required and liaise with all internal departments. - Design and develop communication collateral including presentations, talking points, emails, and knowledge base materials to achieve specific objectives. - Implement feedback mechanisms and track metrics to measure communications goals and tools. - Training content creation like Job Aids, FAQ, Nuggets which would enable communication. - Collaborate with various teams such as Learning & Development Delivery Team, Accenture Operations HR Leadership, Enabled Enterprise Programme Management, HR & Operations Technology Product Leads, Market and MU Recruiting Leadership, Market and MU Change Leads, and Global Recruiting CoE. Qualifications Required: - 5+ years of experience in an internal communications role for a large/mid-size business or organization is preferred. - Preferred Qualifications: MA English Hon, masters in journalism, Psychology, Mass Media, MBA, etc. - Expertise in English writing and customizing content for different audiences is required. - Strong storyboarding and narrative skills. - Excellent writing, editing, and proofreading skills. - Strong speaking skills for moderating events including townhalls and dialogues. - Good interpersonal and relationship-building skills. - Confidence in dealing with and managing senior executives. - Creative ability to devise communication strategies. - Experience with communication and collaboration platforms such as MS TEAMS, Outlook, PowerPoint, Yammer, WordPress, etc. - Experience and understanding of Workday Recruiting & other recruiting tools is a plus. Role Overview: You will be working as an Analyst in the Retail Banking Card Operations for Accenture. Your primary responsibilities will involve delivering and supporting change communication and approach across the Enabled Enterprise ecosystem of recruiting technologies, managing and supporting strategic communication programs, developing innovative communication campaigns for change management, aligning with various teams for effective messaging, designing communication collateral, implementing feedback mechanisms, and tracking metrics to measure communication goals. Key Responsibilities: - Deliver & support the change communication & approach across the Enabled Enterprise ecosystem of recruiting technologies. - Manage and support the planning, development and implementation of strategic communication programs with a focus on the bigger picture. - Develop and deliver innovative and creative communications campaigns for change management in a business environment. - Ensure alignment with Training, Change Network, and Product Leads on communication strategy and content. - Manage the production of PowerPoint presentations, communications calendar, intranet/SharePoint design and postings, interactive videos, and knowledge base updates. - Align and work closely with business functions and leadership team to craft effective messaging around change management and best practices. - Provide support for various organization-wide communications initiatives as required and liaise with all internal departments. - Design and develop communication collateral including presentations, talking points, emails, and knowledge base materials to achieve specific objectives. - Implement feedback mechanisms and track metrics to measure communications goals and tools. - Training content creation like Job Aids, FAQ, Nuggets which would enable communication. - Collaborate with various teams such as Learning & Develo